As first-time boat owners, it was important for us to find a marina where attentive customer service was a priority. We wanted to make sure that we would be able to keep our boat where it was maintained, and that there would be a full staff to assist us with our boating needs.
Good new boats. Some of the young staff is hit or miss I'd go with the senior staff on my next visit. Overall very good experience. Highly recommend. 4 out of 5 staff very professional. Great reservoir/ lake.
The entire staff including; Brendan, and Dock Hands; Mike, Heather, and Marcus have been so helpful and welcoming -- we cannot imagine being any place else. Here’s to many more wonderful seasons at Bridge Marina!
Keep up the bad attitude, Billy. Keep chasing away your daily boat rental customers and see how long you'll keep your job interacting with guests.
Our expectations have been far exceeded with Bridge Marina! The owner, Ray, has been incredibly accommodating - from the organized purchase of our pontoon to his patient operation instructions--Ray is terrific! Roni, has guided us with ease through the details of ownership with a constant smile, always willing and ready to answer all of our questions, while Dennis made sure our pre-owned boat was in perfect condition and ready to hit the water!
The day on the lake was amazing if you remove the interaction with "Billy" at the marina.
We purchased our boat which had been docked at Bridge Marina, and have had an awesome experience there. The service is certainly the best I have ever seen at a marina. Very fun and family oriented environment!
We rented a pontoon boat for a great day on the lake. We've done this for 6 years now and things were usually great. However, one of their workers, Billy, had a huge chip on his shoulder when we arrived to sign out the boat. He was a bit disrespectful and spoke down to us. Then, when we returned at the end of the day, he again was smack talking to us accusing us of speeding in the marina area and he wouldn't stop. One of his superiors standing on the dock even told him to quiet down. So a great day on the lake with great friends started and ended crappy because of one of the Bridge Marina employees (Billy).
Our boat has been at the Bridge Marina for 5 years. We have enjoyed the family atmosphere, the amazing helpful staff, the great service department, and the friendly office. I can not thank them enough for their help as we learned about boating!
Bridge Marina Inc is a US Storage based in Jefferson, New Jersey. Bridge Marina Inc is located at 89 Brady Rd, Lake Hopatcong, NJ 07849, USA.
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