Loved Dr Egan and Mary Claire, they are so helpful and great selection of glasses.
Very incompetent office. Called on Monday to get my contact Rx faxed over, said it would be done first thing in the morning because it wasn't able to be done on Monday for some reason. Didn't receive fax, so called again on Tuesday and doctor left already, so now I can't get it until Thursday! I told Kelly multiple times that i NEEDED my Rx since I had no contacts left, she continued to say that it would be sent over Thursday. I asked if there was a doctor on-call to sign the Rx, she said no, they all left. I told her I was not asking if any doctor was still there, I was asking if a doctor could be contacted via telephone to get my Rx to me. She continued to tell me that everyone left!!! Not only do you get gouged for out-of-pocket costs in this office, but you can't even get decent competent service to get your Rx. If I'm lucky, I'll get it next week! INCOMPETENT
They wait for you to come to their office to tell you they don't accept your insurance. Incompetent staff. The wait time is way too long.
Great doctors, but do not get your glasses from them! So overpriced! Double the list price.
Friendly staff and great experience. The doctor is very knowledgable and spends extra time with every patient making sure they are happy with their exam, contacts, or glasses.
The Optical Hearing Center is a US Health facility based in Jefferson, New Jersey. The Optical Hearing Center is located at 5746 Berkshire Valley Rd, Oak Ridge, NJ 07438, USA.
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